FREE TRIAL FAQs

Am I able to try it before I buy it?
Every new user will be entitled to one 7 day free trial of UMC – Urban Movie Channel. We encourage everyone to take advantage of that opportunity to make su...
If this is a free trial then why is there a charge on my credit card statement?
You may see a charge authorization pending on your credit card statement, in particular if you used a Discover or American Express cards. In order to verify...
Why do you require a credit card from me for a free trial?
We are following the standard practices of the other streaming subscription services and requiring billing info as part of the trial sign-up process. Not on...
How do I cancel the free trial before I get billed?
To avoid being billed for the first month, just cancel by going to My Account, then “Edit Subscription”, then “Cancel”. You may be asked to sign in again an...
Why won’t you accept my email address for a new account?
If you already have an email address in our system you will need to use this email to sign into your account. You can then proceed with adding the required ...