Please note: Deleting the UMC app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop being billed.

UMC.tv sign-ups:
If you signed up with a credit card via our website, you must cancel through a web browser on your computer, tablet, or via the mobile web on your smartphone. At the moment, you cannot cancel your account in our apps for iOS and Android.
  1. Click on My UMC in the top right-hand corner of the site
  2. Click on to the Manage Account section
  3. Click the option to Cancel Membership on the left side of the screen
  4. Confirm the cancel by clicking cancel UMC


Device sign-ups:
If you are having trouble canceling via the UMC website, it’s likely that you signed up through iTunes, Google Play, Roku, or Amazon Prime's add-on subscription, in which case, see our troubleshooting instructions for each individual service below:

 


Cable Subscriptions:
If you signed up with a Cable Provider such as Comcast/Xfinity, Spectrum, or Cox, you will need to sign in to the corresponding provider to cancel your membership. UMC does not have access to your third party account.  You will not be able to cancel a third party membership directly on www.umc.tv.