How much does UMC cost?
How many videos can I watch in a month?
How often are movies added?
Where is UMC available?
Are there closed captions or subtitles available on UMC programs?
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Billing and Account info
What do I get with my UMC subscription?
How do I renew my subscription?
How do I cancel?
How can I manage my UMC account details?
How do I apply a code to my UMC account?
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FREE TRIAL FAQs
Am I able to try it before I buy it?
If this is a free trial then why is there a charge on my credit card statement?
Why do you require a credit card from me for a free trial?
How do I cancel the free trial before I get billed?
Why won’t you accept my email address for a new account?
STREAMING PERFORMANCE FAQs
I’m having a problem getting the program to play. It keeps buffering, stopping and starting, and just won’t play smoothly. How can I fix this?
What are the system requirements for UMC?
How do I turn up the volume on UMC?
When will there be a UMC app available?
Am I able to watch UMC on my television set?
How do I watch UMC on my tablet device?
Why doesn’t my Android tablet play UMC?
How do I scroll through the collections at the bottom of the home page on my desktop?
How do I set up my Apple TV?
How do I add the UMC channel to my Apple TV?
How do I add the UMC channel to my iPad or iPhone?
I purchased my membership via iTunes. How do I manage or cancel my account?
How do I update the UMC app?
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How do I add the UMC channel to my Android device?
I purchased my membership via Google Play. How do I manage or cancel my account?
How do I enable captions on my Android device?
Streaming issues on Android devices
I purchased my membership via Google Play. How do I watch on other devices?
What is Roku?
How do I set up my new Roku player?
How do I add the UMC channel to Roku?
I purchased my membership via Roku. How do I manage or cancel my account?
I purchased my membership via Roku. How do I watch on other devices?
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What browsers does UMC support?
How do I enable captions on my PC or Mac?
Can I connect my PC or Mac to my TV?
How do I add the UMC app to my Fire TV/Fire TV Stick?
How do I enable captions on the Amazon Fire TV app?
Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
What's the difference between the UMC add-on subscription for Prime members and the Amazon Fire TV app?
How do I manage or cancel my UMC subscription if I signed up through the Amazon Fire TV app?
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UMC videos are buffering
UMC videos are not playing
I'm signed in but I'm only seeing clips and trailers
What is a Chromecast?
Can I watch UMC with Chromecast?
Log In/Password/Sign Up Issues
I forgot my password
I didn't receive my new password/the new password is not working
I'm only seeing clips and trailers
I'm having trouble logging into my account. What do I do?
How do I give an UMC membership as a gift?
How do I redeem my UMC gift code?
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